Effective Date: 01/07/2025
Welcome to JK Gems (“we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of our website www.jk-gems.com (the “Site”) and the purchase of products offered through it. By using the Site or making a purchase, you agree to be bound by these Terms.
You agree to use our Site for lawful purposes only and not for any unauthorized or illegal activity. You must not:
Interfere with the functionality of the Site
Transmit malware or harmful code
Use bots, crawlers, or scrapers without permission
You are not required to create or maintain a user account to browse or shop on our Site. When placing an order, you will be asked to provide certain personal information—such as your name, email address, shipping address, and payment details—solely for the purpose of processing and fulfilling your order.
You agree to provide accurate, current, and complete information during checkout to ensure successful delivery and communication.
We strive to provide accurate descriptions, images, and pricing. However, we do not guarantee that product descriptions or other content are error-free. Slight variations may occur due to the handcrafted nature of our products and gemstone uniqueness.
All prices are listed in Malaysian Ringgit (RM) and include applicable taxes unless otherwise stated.
We accept secure payments via trusted third-party processors.
JK Gems reserves the right to update prices, cancel orders, or refuse transactions at our discretion.
Once you place an order, you’ll receive an email confirmation. We aim to ship items within the stated timelines on our product pages. Delays due to external factors (e.g., customs, courier issues) are not our responsibility, though we’ll always do our best to assist.
All content on the Site, including images, text, logos, and designs, are the intellectual property of JK Gems and are protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.
We are not liable for any indirect, incidental, or consequential damages arising from:
Use or inability to use our Site
Delays in delivery
Defects or inaccuracies in product listings
To the maximum extent permitted by law, our total liability shall not exceed the amount you paid for the product.
Please refer to our Return, Refund & Exchange Policy for detailed information on returns and exchanges
We may update these Terms at any time. Updates will be posted on this page with the revised date. Your continued use of the Site constitutes acceptance of those changes.
These Terms are governed by the laws of Malaysia. Any disputes shall be resolved exclusively in the courts of Malaysia
Questions about our Terms & Conditions?
Email us at support@jk-gems.com
